Last updated: September 3, 2026
This Privacy Policy explains how NeverRest Technologies LLC, doing business as NeverRest AI and Canon AI (“NeverRest,” “we,” “us,” or “our”), collects, uses, shares, retains, and protects information when you visit neverrest.ai, communicate with us, or use our products and services. A separate customer agreement, data processing agreement, or product notice may provide additional terms for a specific service. If those terms conflict with this policy, the more specific terms control for that service.
We may collect your name, business name, job title, email address, phone number, account information, payment and billing details, support requests, project instructions, messages, files, and other information you choose to provide.
Our services may process information that customers or their authorized users submit, connect, generate, or ask us to process. This may include business records, communications, documents, contact information, workflow data, and prompts or outputs used with AI-enabled features. Our customers determine what customer content they provide and are responsible for having the rights and permissions needed to provide it.
When you use our websites or services, we may collect technical and usage information such as IP address, browser and device type, operating system, referring pages, pages visited, timestamps, diagnostic data, security events, and interactions with our services. We may collect this information through server logs, cookies, and similar technologies.
If you connect a third-party account or integration, we may receive information authorized by you or your organization. The information received depends on the integration, your settings, and the permissions granted.
We use information to:
We do not sell personal information. We do not use customer content for targeted advertising.
NeverRest uses a combination of privately operated infrastructure and carefully selected third-party services to provide its products. Depending on the product, configuration, and customer instructions, information may be processed by providers that support AI models, cloud hosting, databases, communications, monitoring, payments, security, and other business functions.
We limit the information shared with service providers to what is reasonably necessary for them to perform services for us. Those providers process information under their own contractual, privacy, and security obligations. Specific subprocessors or data-handling terms may be identified in a customer agreement or made available upon request.
We may share information:
We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, encryption, monitoring, logging, backups, and vendor review. No system or method of transmission is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary to provide services, maintain security and business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information, the service involved, contractual requirements, and applicable law. Information may remain for a limited period in backups, logs, or records that we must retain. Customers may request return or deletion of customer content as provided in their agreement or by contacting us.
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. You may unsubscribe from marketing emails using the link in the message. You may disable cookies through your browser, although some website features may not function properly. We may need to verify your identity before completing a request, and applicable law may permit or require us to retain certain information.
NeverRest is based in the United States. We and our service providers may process information in the United States and other countries where we or they operate. Those countries may have privacy laws that differ from the laws where you live. When required, we use appropriate safeguards for cross-border transfers.
Our websites and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can review and delete it as appropriate.
Our websites and services may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, and this Privacy Policy does not apply to information they process independently.
We may update this Privacy Policy as our services, practices, or legal obligations change. We will post the updated policy at this URL and revise the “Last updated” date. We may provide additional notice when required by law or when a change is material.
For privacy requests, security questions, or concerns about this policy, contact us at hello@neverrest.ai.